Welcome to Vellara. Please read these Terms & Conditions (“Terms”) carefully before using our website [www.vellara.in] or placing an order with us. By accessing, browsing, or purchasing from our site, you agree to be bound by these Terms.

1. Use of the Website

  • By using our website, you confirm that you are at least 18 years old.
  • You agree not to misuse our website or interfere with its security features.
  • Vellara reserves the right to modify, suspend, or discontinue services at any time without notice.

2. Product Information & Pricing

  • All products listed on [www.vellara.in] are subject to availability.
  • We strive to display product images, descriptions, and prices accurately. However, errors may occur, and we reserve the right to correct any inaccuracies.
  • Prices are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

  • Orders are confirmed only upon successful payment through our secure payment gateway.
  • We accept standard online payment methods, including credit/debit cards, UPI, and net banking.
  • Vellara reserves the right to refuse or cancel any order at its discretion (e.g., in case of pricing errors or suspected fraud).

4. Shipping and Delivery

  • Products are shipped across India through trusted courier services.
  • Delivery timelines are estimates and may vary due to external factors.
  • Shipping charges (if any) will be disclosed during checkout.

5. Returns, Cancellations & Refunds

  • Please refer to our Return & Refund Policy for detailed information.
  • Orders can be cancelled before they are dispatched. After dispatch, returns are handled as per our return policy.

6. Intellectual Property

  • All website content, including images, text, graphics, logos, and designs, is the property of Vellara and protected under applicable intellectual property laws.
  • You may not copy, distribute, or use our content without prior written consent.

7. Limitation of Liability

  • Vellara shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
  • Our total liability is limited to the value of your purchase.

8. User Account Responsibility

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and restricting access to your account.

9. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

10. Changes to Terms

Vellara reserves the right to modify these Terms at any time. Updated versions will be posted on this page with the revised “Last Updated” date.

11. Contact Us

For questions about these Terms & Conditions, please contact:
📧 Email: support@vellara.in

Managed By TANYA GUPTA